Three short quizzes to help you think through AI automation
These quizzes are educational tools, not diagnostic tests. They don't produce a score or a guaranteed recommendation — they're designed to surface questions worth discussing before you commit to any project.
Is your customer support volume ready for AI?
Five questions about your current support setup — ticket volume, query types, escalation patterns. Helps identify whether a support agent is likely to be useful at your scale.
5 questions · ~3 minutes
Take this quizWould a product recommendation engine fit your store?
Five questions about your catalogue structure, data quality, and current recommendation setup. Identifies whether the prerequisites for a useful recommendation engine are in place.
5 questions · ~3 minutes
Take this quizIs your store set up for AI automation generally?
Five questions about platform, integrations, team structure, and data access. Useful for gauging overall implementation readiness before deciding which automation to prioritise.
5 questions · ~3 minutes
Take this quizThese quizzes are informational tools. Answers you provide are not stored or transmitted — all processing happens in your browser. After completing a quiz, you can optionally share your name and email to receive a follow-up summary. This is optional, not required to see your results.
Quiz 1: Customer support readiness
Five questions about your support setup. There are no right or wrong answers — the goal is to help you think through whether AI support is appropriate for where you are now.
Roughly how many support tickets does your store receive per week?
What proportion of your tickets are repetitive questions that follow the same pattern?
Do your customers frequently ask about order status or shipping?
How is support currently handled in your store?
Do you have a documented return and refund policy that's consistent and up to date?
Quiz 2: Product recommendation readiness
Five questions about your catalogue and data. Recommendation engines work best when the underlying data is structured and reliable.
How many active products does your store currently have?
How consistently are your products categorised and tagged in your platform?
Do you have purchase history data going back at least 6 months?
Do customers typically buy one type of product from you, or across multiple categories?
Do you currently show product recommendations anywhere on your store?
Quiz 3: General AI implementation readiness
Five questions about your platform, integrations, and team. Helps identify practical prerequisites before committing to a project.